CondoGenie Help & Support Help Center home page Welcome to CondoGenie Help & Support

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  1. CondoGenie Help & Support
  2. Need Help With Your User Account?

Need Help With Your User Account?

Are you looking for help and answers for your personal account? Such as password reset, notifications, etc?

Password and Login

  • Forgot password? Here's how to reset your password.
  • Wrong email is entered into the log in box
  • Have to reset password every time
  • Can't register EMAIL HAS ALREADY BEEN TAKEN

User Accounts

  • When will and how long does it take for my account to be approved?
  • How do I delete my personal account when I move or no longer live at the property?
  • How to update your email address or information
  • How do I register for a user account?

Notifications

  • Not receiving e-mail notifications?
  • Turn Notifications On or Off
  • Not receiving daily email notifications
CondoGenie Help & Support