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  2. Need Help With a Feature?

Need Help With a Feature?

Are you looking for answers on a specific feature like News, Documents, Message Forum, Classifieds, Amenities, or Tasks? Visit this section!

FAQ - Frequently Asked Questions

  • What is the FAQ for?

Requests

  • How do I contact and message the board or manager?

News & Announcements

  • How to send SMS / Text Messages or Phone Broadcasts
  • How to show or hide public news announcements on your website
  • Send a message to all owners and residents

Documents

  • Cannot open or view a document
  • How to edit a document or the document's category
  • Update, delete, or add document categories
  • Upload multiple documents at once

Message Forum

  • Create or Edit a Message Forum Category
  • How to delete a message forum post
  • How To Moderate, Approve or Delete Posts and Comments
  • How To Pin A Post In The Message Forum
  • I cannot post or add a message in the Message Forum
  • Receive Message Forum post comment notifications

Classifieds

  • How to delete a classified ad
  • How to edit a Classified ad
  • How To Moderate, Approve or Delete Posts and Comments
  • How to post a classified ad
  • I cannot post or add a Classified
  • When will my classified be posted?

Amenities

  • Amenity Booking Availability Indicators
  • Cancel or Delete Amenity Booking
  • Create A Recurring Amenity Booking
  • Edit or Delete an amenity booking
  • How to book an amenity
CondoGenie Help & Support